PlayerUnknown's Battlegrounds ' public servers recently got a new anti-cheat update, and it appears to be causing problems for PC players. The game's developers at PUBG Corporation acknowledge the issues but refuse to rollback the changes in favor of security.
Here's the official response from PUBG Corp courtesy of the game's official forums:
We know that some players are having compatibility issues, causing the game to crash or are unable to launch the game. We are doing our best to resolve this issue. With the issue that is related to the game not launching, we are checking for any conflict between anti-cheat solutions and other programs. We will not be removing our recent patch in order to keep blocking cheats effectively.
For now, if nothing happens after trying to launch the game, please add both tslgame and tslgame_BE to the exception list in your anti-virus software.
The troubleshooting team has also asked players to upload "msinfo32" log files from their machines. The steps to do so are available in the source thread.
What began as a trickle of reports about PUBG's performance issues developed into a full-scale flood. Massive threads fill the game's official subreddit with complaints from unhappy players. "I can't play anymore [because] the FPS issue is too much," reads one negative response. Another discussion, which suggests "Anti-cheat has gone too far," has nearly 100 individual comments.
It's been a rough week for PUBG Corp., as the studio continues to crack down on the rampant cheating problems facing its flagship game. As its record-setting PC concurrents start to dwindle at the expense of hackers and unfair play, security needs have, perhaps, overreached their purpose. Just days ago, another anti-cheat patch left many legitimate PUBG players banned from the game for several hours. While the nature of these recent changes remains unknown, there's a very real struggle happening between playability and security.
PUBG Corp. blames recent performance issues on background programs, but it's also possible the anti-cheat algorithm itself has become too sophisticated. When PUBG is launched, a version of BattlEye anti-cheat runs in the background to perform security checks. At face value, it would appear these checks have become so comprehensive that some PC's can't effectively manage them.
Back in January, BattlEye reported that its security measures had banned more than 1 million PUBG players over a month-long period.
PlayerUnknown's Battlegrounds is available now on PC and Xbox One.
Have you experienced crashes or performance dips after PUBG's anti-cheat update? Should PUBG Corp. remove the patch? Tell us in the comments section!
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Christopher Groux is a Gaming and TV reporter with bylines at Newsweek, Player.One, iDigitalTimes, IBTimes, QJ.Net and more. Now, his primary ... Read more
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