Slack Down: Chat App Suffers Outages As Users Unable to Connect, Send Messages

Update: The official Slack status page suggests the connection issues have now been resolved. "Slack is up and running," an update now reads. Article follows:


Workplace chat app Slack appears to be suffering outages today, with users on social media reporting a surge in connectivity issues.

DownDetector, a platform that tracks website issues in real-time based on complaints, confirmed in a tweet that users were experiencing problems, with an outage map showing that problems appeared to mainly be hitting Europe.

On its own status page, Slack said its internal teams were "looking into an issue" but did not elaborate on the suspected cause of the incident.

"Some people may be having an issue with Slack. We're currently investigating and will have more information shortly. Thank you for your patience," it said.

"Some customers are having trouble with files, messages and connecting to Slack. We're investigating and will have more information to share 30 minutes."

A slew of users have taken to Twitter to raise frustrations with the downtime, especially as COVID-19-related lockdowns mean many people around the world are working from home, using the popular chat app to connect remotely with colleagues.

The Slack issues occurred amid a reported outage of Amazon Web Services in the UK. Yesterday, Zoom went down, leaving U.S. users unable to connect to meetings.

Slack is down and I'm so very very tired

— Joanna Bird (@Jo_Birdy) August 25, 2020

The mood when Slack goes down pic.twitter.com/Q4rEJgTQYy

— Akash Goswami 👨‍💻 (@akashgoswami_) August 25, 2020

if slack is down for more than fifteen minutes legally you can take the day off

— a pale slim ghost (@apaleslimghost) August 25, 2020

This article was updated with information about Slack status, AWS outage.

slack
Chesnot/Getty

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