Dunkin' Worker Exposes 'Nasty' Store After Quitting, Sparking Debate

A purported Dunkin' Donuts worker caused quite a stir after posting several videos of her "nasty" store on social media.

The former employee, Nev (@nevadazee), shared the videos on TikTok after quitting in an attempt to "expose" the coffee chain. The posts have amassed over 4.5 million views and sparked a debate among viewers about the chain's overall cleanliness, with some bashing Nev and others bashing the company.

Dunkin's Cleaning Standards

In 2020, Dunkin' reportedly joined the P&G Professional CleanPLUS Experience Program, pledging to "frequently" disinfect and clean each store with P&G Professional products.

"Our franchisees are committed to providing a restaurant experience that meets the health and safety expectations of both their customers and their crew, every day," Everett Gasbarro, Dunkin' Brands Senior Director of Operating Systems, said in a press release.

"We are proud to be one of the first QSR brands to join the P&G Professional CleanPLUS Experience Program, as yet another demonstration of our unwavering commitment to standards which help our franchisees provide additional safety measures for the benefit of guests, restaurant employees, and the communities they serve," Gasbarro continued.

Paul Edmondson, Vice President, P&G Professional North America, also said Dunkin's "commitment to cleanliness and guest safety is paramount," adding that P&G Professional is "honored" to support the company.

However, Nev's video purportedly showed that not all Dunkin' stores adhere to these standards.

'Chocolate Slime'

In her first video, Nev takes viewers on a tour of the kitchen and bathroom. The items in the kitchen—powder containers, milk machines, baking trays and syrup bottles—look dirty, and part of the bathroom floor is covered in what appears to be vomit.

The second video showed a live cockroach lying on the store's floor, and the third allegedly showed "spoiled cream."

"Choc[olate] slime," read the third video's text overlay.

A woman commenting on Nev's first video under the name Hay, presumably a former co-worker of Nev's, also threw a list of unsettling accusations at the store.

"They tried making her clean vomit off the floor without the PPE [personal protective equipment]," Hay alleged. "Also, there was a roach in the coco powder once."

Viewers React

Nev's videos sparked a debate among viewers, including those claiming to be Dunkin' workers, about the chain's overall cleanliness. Some said most Dunkin' locations look like Nev's.

"[It] is like this in MOST Dunkin' [stores]. There are exceptions but there [is] never any training. People just get thrown in," Ray said.

"There are a lot of stores like this. That company is about speed, not quality," Ella Parks wrote.

"Dunkin' is literally gross," zoe added.

Others maintained that their stores are clean and slammed Nev and her team for not doing their jobs.

"That's not [Dunkin's] fault, that's your team's fault. Disgusting management," Tine said.

"Looks like you all aren't doing your cleaning tasks...I keep my store clean, stocked and organized. It [shouldn't] look this bad," Jlissa argued.

Sam commented: "It's not the company, it's who runs your store. [At] my coffee shop, we're all responsible for cleaning our store."

Guerdie wrote: "Nah the employees [are] just nasty at this store."

Newsweek reached out to Nev and Dunkin' for comment.

More Viral Posts

Nev isn't the first Dunkin' employee to publicly "expose" their workplace.

TikTok user @hannz57 showed off her store's "nasty" creamer tank upon quitting in April, among other trade secrets.

One worker sparked a public outcry in May after sharing a look into their understaffed store.

And in June, a former employee named Alayna revealed her store's floors were covered in "smelly egg water."